SAP S/4HANA Oil & Gas for Retail Fuel Network Operations (SAP S/4HANA RFNO)

Service Station Management with SAP S/4HANA RFNO

The service station market of the future consists of market participants that are completely interconnected. Thanks to digitization, service station operators can achieve previously unrivaled transparency in their business processes and also expand their range of services. Other processes can be automated at the same time.

The SAP S/4HANA Oil & Gas for Retail Fuel Network Operations (SAP S/4HANA RFNO) solution for service stations monitors and controls the entire exchange of data such as, for instance, cash and volume flows, and supports daily lessee settlement, fuel inventory management, replenishment, and payment and fleet card management. The SAP solution also offers a large number of additional features and automation options supporting further development steps toward digital transformation, making SAP S/4HANA RFNO the answer to the needs of the service station industry.

SAP Retail Fuel Network Operations (SAP RFNO) is available as S/4HANA or Business Suite version.

In 2019, SAP and Implico added the business processes for SAP S/4HANA RFNO to the official SAP Model Company for Oil & Gas. This SAP Model Company offers a ready-to-run, comprehensive reference solution that supports industry and core line-of-business processes across the value chain. SAP RFNO is the successor of SAP SSR.

As an efficient management tool, SAP S/4HANA RFNO supports, for example:

Daily lessee settlement
Fuel inventory management
Forecasting and replenishment (SAP S/4HANA RFNO / CSR)
Payment and fleet card management
Standard POS interfaces (e.g. WEAT)

The SAP S/4HANA RFNO functions in detail

[fa icon="plus-square"]Master Data Management

Allows all relevant master business data to be managed
SAP RFNO master data management covers all the key reference values for a service station, including partners, competitors, cards accepted (credit, debit, loyalty cards), company-specific fleet cards, systems, devices, tank and material assignments, cost centers etc.

[fa icon="plus-square"]Fuel Inventory Management

Keeps track of all stock levels at all times
SAP RFNO guarantees intelligent inventory management by uploading tank dip and meter values, stock comparisons, plausibility checks, stock adjustment and material valuation.

[fa icon="plus-square"]Replenishment

Ensures sufficient fuel inventories at all times based on a reliable forecast tool
SAP RFNO / CSR uses a forecast tool to ensure intelligent inventory monitoring and automated replenishment based on current tank levels, consumption patterns and exceptions. Delivery orders are generated automatically and can be dispatched using SAP SDM / IDM if requested.

[fa icon="plus-square"]Payment Card Processing

Offers simple reconciliation and documentation of all payment card transactions
SAP RFNO permits convenient and efficient processing of all revenue data from the POS systems relevant to settlement, settlement with the clearing houses and monitoring by comparing site and issuer data.

[fa icon="plus-square"]Fleet Card Management

Includes all functions to manage a fleet card
With SAP RFNO, you can manage your own fleet cards quickly, simply and securely. Fleet card management includes the settlement of card transactions, taking these transactions into account in lessee settlement, card impressions and PIN administration, as well as functions for blocking/unblocking cards.

[fa icon="plus-square"]Dealer Settlement

Provides simple reconciliation and documentation of all dealer activities with daily invoicing
SAP RFNO allows convenient and efficient settlement with your lessees based on sales data, with numerous plausibility checks. The settlement takes a wide range of settlement options into account, including fixed leases and percentage leases, commission, participation fees, discounts, changes in lessee etc.

[fa icon="plus-square"]Reporting

Real-time view of revenue, inventory, forecasts etc. at the service stations
The Fuel Network Control Cockpit provides you with an overview of the economic situation of your service station network at any time. These data can be transmitted to mobile devices on request.

SAP S/4HANA RFNO consists of:

Learn how to optimize your service station business processes with SAP solutions. Find out how a cloud solution works. Highlights: SAP SDM (Secondary Distribution Management for Oil and Gas) and SAP RFNO (Retail Fuel Network Operations). Rack Forward from terminal to service stations.

Business Benefits of SAP S/4HANA RFNO

Automated delivery forecast and supply
Fast and easy error tracking
Shorten cash cycles by “first time right” bills
Improve payment card handling and settlement
Improve fuels retail operation margins
Improve customer satisfaction and loyalty
Automate service station processes
Avoid / minimize stock-outs
Reduce administration costs
Accurate and real-time transparency
Uniform, efficient processes throughout the service station network
Reliable deliveries based on actual tank levels and consumption patterns (forecast)
Safeguards service station network operation 24/7

"The SAP RFNO report gives us a real-time snapshot of positive and not-so-positive trends in carwash and bistro sales at specific sites, for example. We use this kind of information in lessee training, targeted marketing or as a guide to site-specific capital spending."

Lars Ebert, Managing Director
MTV Förster GmbH & Co. KG