Fuel Retail Network Management with SAP S/4HANA RFNO

The petrol station market of the future consists of market participants that are completely interconnected. Thanks to digitization, service station operators can achieve previously unrivaled transparency in their business processes and also expand their range of services. At the same time, they can automate other processes, too.

The SAP S/4HANA Oil & Gas for Retail Fuel Network Operations (SAP S/4HANA RFNO) solution monitors and controls the entire exchange of data such as, for instance, cash and volume flows, and supports daily lessee settlement, fuel inventory management, replenishment, and payment and fleet card management.

SAP S/4HANA RFNO supports, among others:

  • the daily dealer settlement,
  • the fuel inventory management,
  • the replenishment (SAP S/4HANA RFNO / CSR),
  • the payment and fleet card management for own and 3rd party cards

The SAP S/4HANA RFNO functions in detail

  • Incoming data processing
    Automatic evaluation of incoming data and summary in billing documents
  • Monitoring of incoming data
    Allows for corrections of incoming data records
  • Fuel inventory management
    Provides an overview of the inventory at any time
  • Forcasting and replenishment
    Ensures sufficient fuel inventories at all times based on a reliable forecast tool 
  • Payment Card Processing
    Offers simple reconciliation and documentation of all payment card transactions
  • Fleet Card Management
    Includes all functions to manage own fleet cards
  • Dealer Settlement
    Provides simple reconciliation and documentation of all dealer activities with daily invoicing
  • Reporting
    Revenue, inventory and forecasts of the service stations
  • Master data management
    Enables the administration of all relevant site master data of the SAP standard modules


The RFNO functionality "Service Station Overview" is a UI5 app that provides extensive information about your sites in a fuel retail network. These information include contracts, maintenance intervals and business partner data. Due to the special advantages it offers, SAP has included the app in its selection of "SAP Fiori Lighthouse Scenarios in SAP S/4HANA Cloud and SAP S/4HANA".



SAP Retail Fuel Network Operations (SAP RFNO) is available as S/4HANA solution or Business Suite.

In 2019, SAP and Implico added the business processes for SAP S/4HANA RFNO to the official SAP Model Company for Oil & Gas. This SAP Model Company offers a ready-to-run, comprehensive reference solution that supports industry and core line-of-business processes across the value chain. SAP RFNO is the successor of SAP SSR.

Learn how you can optimize your service station processes with SAP solutions. Find out how a cloud solution works. SAP SDM (Secondary Distribution Management for Oil and Gas) and SAP RFNO (Retail Fuel Network Operations): from the tank terminal to the service station.


SAP S/4HANA RFNO consists of:



SAP Pricing

Business Benefits of SAP S/4HANA RFNO

  • Automated delivery forecast and supply
  • Shorten cash cycles by “first time right” bills
  • Improved payment card handling and settlement
  • Improved customer satisfaction and loyalty
  • Automate gas station processes
  • Chance of stock-outs avoided/minimized
  • Reduce administration costs
  • Full transparency
  • Uniform, efficient processes throughout the service station network
  • Reliable deliveries based on actual tank levels and consumption patterns (forecast)
  • Safeguards fuel retail network operation 24/7
  • Fast and easy error tracking

"The SAP RFNO report  gives  us  a  real-time  snapshot  of positive  and  not-so-positive  trends  in carwash and bistro sales at specific sites, for example. We use this kind of information in lessee training, targeted marketing or as a guide to site-specific capital spending."

Lars Ebert, Managing Director
MTV Förster GmbH & Co. KG


Click here to learn more about the SAP solutions on sap.com

Learn more about SAP S/4HANA Retail Fuel Network Operations – the packaged solution that redefines digital service station management!

We would be delighted to answer your questions about SAP S/4HANA RFNO and its innovative functionalities.

Questions?  Contact us.

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