Integrated Dispatch Management (IDM) is an application that supports and automates your dispatching. It provides clear and effective support for dispatch planners. Orders are combined with existing resources, such as vehicles or service staff, in the best possible way.
SAP S/4HANA SDM / IDM provides a complete package for dispatching and transport planning, characterized by outstanding clarity and ease of use: Each step of the planning process can be almost intuitively executed via drag and drop – on the map, in the diagram or in the tables.
SAP S/4HANA SDM / IDM allows you a high level of flexibility in planning. You choose the level of system support and automation you need. It doesn’t matter whether you use manual, semi-automated or fully automated dispatching – SAP S/4HANA SDM / IDM supports you in achieving the best possible results for your transportation planning.