Efficient dispatching and transport planning with SAP S/4HANA SDM / IDM

Integrated Dispatch Management (IDM) is an application that supports and automates your dispatching. It provides clear and effective support for dispatch planners. Orders are combined with existing resources, such as vehicles or service staff, in the best possible way.


SAP S/4HANA SDM / IDM provides a complete package for dispatching and transport planning, characterized by outstanding clarity and ease of use: Each step of the planning process can be almost intuitively executed via drag and drop – on the map, in the diagram or in the tables.

SAP S/4HANA SDM / IDM at a glance:

  • Dispatching and route planning
  • Route optimization
  • Support for centralized and decentralized planning scenarios
  • Internet-based application, available anywhere
  • Maps and resources displayed separately on different screens
  • Excellent usability thanks to direct interaction between the map, Gantt chart and vehicles
  • Visual presentation of relevant information provides maximum support for decisionmaking
  • Integration of best-buy calculations into the dispatching process
  • Multi-location capability including interaction between multiple dispatch personnel
  • SAP master data add-ons for planning-relevant objects (e.g. vehicles, customers,suppliers and materials)
  • Optional optimization of planned routes
  • Optional integration of on-board/telematics equipment

Support for all forms of planning scenarios

SAP S/4HANA SDM / IDM allows you a high level of flexibility in planning. You choose the level of system support and automation you need. It doesn’t matter whether you use manual, semi-automated or fully automated dispatching – SAP S/4HANA SDM / IDM supports you in achieving the best possible results for your transportation planning.

Business Benefits of SAP S/4HANA SDM / IDM

  • Reduced transportation costs and increased fleet efficiency
  • Increased reliability and delivery safety
  • Intuitive, easy-to-use graphic user interface, minimizing operating error
  • Improve the flexibility to schedule
  • Compliance with sector regulatory framework
  • Truck geo-tracking improves the controlling
  • Mobile truck solutions can be integrated
Click here to learn more about the SAP solutions on sap.com

Planned to perfection – learn more about tour planning and dispatching with SAP S/4HANA SDM / IDM!

We would be delighted to answer your questions about SAP S/4HANA IDM and its innovative functionalities.

Questions?  Contact us.

Share this page with your network:
Some additional information in one line