Oil companies can now offer their customers a useful app for their heating oil purchases – “Refill Me!”. The app for the iPhone makes it possible for end consumers to play an active role in the ordering and delivery process. Your customers are provided with all the information about their current consumption and other order relevant details. At the same time, the app enables dealers to automatically manage their resources – and improve their customer services.
“Refill Me!” tells users how much of each product they have left in each tank. The oil consumption curve shows them when the last delivery took place and when the next one is due. Armed with this knowledge, the customer can then use the second, interactive function to place an order to be sent directly to the dealer’s SAP system. The app shows the current price and arranges for delivery of the order quantity as soon as the customer confirms the order.