360° digitalization

Our expertise for the global energy industry

FROM DEVELOPMENT TO BLUEPRINT TO GO-LIVE... AND BEYOND!

Our areas of expertise

Here at Implico, we have been operating at the forecourt of downstream for more than 35 years. Fortifying our position as thought leaders and innovators, we have constantly pushed onward to refine our portfolio. To expand our footprint. To drive our innovations. And to go beyond digitalization.

Today, leading downstream companies all over the world put their most vital business processes into our hands, trusting us with a game-changing cause: to elevate their operations and make them ready for tomorrow. Our 360° digitalization expertise spans across the following key areas:

Development. Implementation. Consulting. Customer Support.

WE ARE A PRODUCT COMPANY!

Development

Best-in-class technology – developed by Implico

We develop future-looking software solutions for the oil and gas downstream industry and related lines of work. Our products automate key work steps. They promote smooth collaboration along the supply chain. They ensure high degrees of transparency and security. And they reduce both paper-based processes and manual work to a minimum.

Our portfolio includes: Terminal management systems. Cloud services. Co-innovation apps. Official SAP solutions for fuels retailing and secondary distribution. And other innovations.

Co-Innovated SAP

SAP-certified


The apps Connected Depot and Connected Truck are SAP certified – built on SAP Cloud Platform through the “Co-Innovated with SAP” program. This program supports partners in developing SAP-certified and -tested solutions.
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Specialized

Best-in-class solutions for all areas of the downstream industry

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Innovative

Constantly being innovated & upgraded for stay ahead

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Flexible

Open to connect with all major ERPs & third-party software

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Trustworthy

Based on 35 years of hands-on experience & know-how

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Gainful

Making an immediate & lasting impact via change that matters

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Prevalent

Used by top-tier companies across the globe

“At Implico, we have innovation in our DNA. We constantly push forward to deliver best-of-breed software solutions that combine our long-standing expertise with state of the art technology. A growing network of international partners and co-innovators supports us in this endeavor.”
Thomas Fahland
Head of Product Management, Implico Group

WE BRING YOU CHANGE THAT MATTERS!

Implementation

Successful projects and launches – run by Implico

Our best-of-breed solutions are available as cloud services or on-premise installations. Their open architecture allows us to connect them to all major hard- and software on the market. Together with our specially trained partners, we can implement them in any given environment, introducing our customers to the perks of true digitalization.

Be it singular locations or extensive networks. Be it small units or huge plants. Be it fully automated tech hubs or yet-to-be-digitized sites – we bring you change that matters and value that lasts!

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Worldwide

Global track record with market-leading customers

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Connected

Partnerships with leading system integrators & consultancies

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Professional

Expert knowledge of downstream processes & technology

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Reliable

We deliver our projects in quality, in budget, on time

"Implico's specific solution portfolio ranges from agnostic cloud services to customized on-premise solutions. Be it one site, a cross-country, or an international network, we can provide the required competencies, solutions, and services to take any downstream business to the next level - based on our proven experiences and industry network."
Harald Wentsch
Chief Commercial Officer (CCO)

WE KNOW DOWNSTREAM LIKE NO OTHER!

Consulting

The right decisions – sparked by Implico

We have close to four decades of unique downstream experience. Based on this experience, we help our customers make the right moves, choices and investments to elevate their businesses.

Among others, we bring into play: A strong track record of successful implementations, collaborations and other projects across the globe. Long-running business relationships with blue-chip companies in Europe, the Americas and other major markets. First-hand knowledge of the industry’s most successful standards, methods and best practices. Vast experience in the support of M&A projects. And the eagerness to keep our eyes pinned on the future, constantly pushing lighthouse topics like digitalization and transition.

As the developer of the official SAP downstream solutions for secondary distribution and fuels retailing, we also have deep expertise in the field of SAP consulting.

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Specialized

Unique consulting expertise in the downstream industry, based on a multitude of successful projects

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Together

Many years of close partnership with SAP and other blue-chip companies

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Broadly positioned

Extensive range of services: Process Optimization. Support. Implementation. Blueprinting. Migration. Hosting & Housing. And more.

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Experienced

A team of skilled consultants with hands-on industry experience and specialist knowledge of Implico's solutions and third-party technology.

“Over the years, we have completed hundreds of digitalization projects across the globe. We know which boxes to check, which knobs to turn and which buttons to push to make a difference – and we use this knowledge and experience to help our customers make the right decisions and investments.”
Thomas Fahland
Head of Product Management, Implico Group

WE ARE HERE TO ASSIST YOU – COMPETENTLY AND QUICKLY!

Customer Support

A full "carefree" service package – provided by Implico

In our dedicated Customer Support Center, nearly 30 experts ensure a smooth and efficient operation of the solutions and services you have booked. Through personal, supportive and trusted cooperation, we make sure that you can fully count on us at any time! First, because our solutions are solid and best-of-breed. Second, because you personally know the skilled people that oversee them.

All members of the Support staff have many years of experience and in-depth understanding of the petroleum industry’s sophisticated processes. Still, we  are constantly looking for ways to improve ourselves and identify new potential for enhancement. For this reason, we also conduct a detailed customer survey across all support areas once a year. Whatever the challenge: We are by your side and ready!

Fore more info on our Customer Support Center:

click here

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Professional

A team of certified IT experts with deep hands-on experience

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Available

Guaranteed availability at agreed service hours

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Personal

Personal contacts and customized service levels

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Digitized

Internationally established ticket tool

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Organized

First-, second- and third-level support from a single source

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Trusted

Reliable and supportive long-time customer relationships

“In our CSC, nearly 30 experts make sure that your processes always run smoothly. The team provides personal and intensive support – with specialist industry knowledge that has grown over the years. This goes far beyond bug fixing!”
Klaus Wunsch
Head of Customer Support Center, Implico Group

WE HELP YOU TO DEVELOP YOURSELF FURTHER!

Implico Academy

An innovative learning platform – curated by Implico

The Implico Academy is an easy-to-use, content-rich online hub with a simple but important goal: To provide our global partners and customers as well as our employees with everything they need to best understand our solutions, our services, and our industry. The ever-expanding offer contains self-learning courses and instructor-led classes alike. The modular build-up allows trainees to learn at their own pace and with their own prioritization.

All courses and classes are designed by seasoned subject matter experts with unique expertise and years of hands-on experience. The content provides enablement in the following areas: Terminal management. Fuels retailing. Secondary distribution. Oil, gas and energy processes. And more.

Learn more about the Implico Academy.

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Enabling

Receive added value (for partners, customers & staff)

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Individualized

Assemble your schedule & proceed at your own speed

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Content-rich

Choose from a broad range of courses and classes

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Collaborative

Talk to other learners & trainers via message or chat

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Digitalized

Log in to an innovative web platform – anyplace & anytime

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Motivating

Finish courses to collect badges & increase your score

“With the Implico Academy we have designed and launched a cutting-edge-, full-circle education program providing real added value to anyone working with our software and services. No matter if you are an implementation partner, a customer, or an employee – the Implico Academy will give you all the tools, skills, and knowledge you need to become an expert user of OpenTAS, SAP SDM, SAP RFNO and our other go-to Oil, Gas & Energy solutions.”
Tobias Mueser
Partner Business Manager, Implico Group
You are working in the energy business and you'd like to know more about
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